Individualised Living Options (ILO)

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What Is Individualised Living Options?

Individualised Living Options (ILO) is an NDIS funding package that gives you (an eligible NDIS participant) the choice to live in a home of your choosing and enjoy personal support the way you choose. 

The program provides funding to design your supports and then implement and maintain them.

You can move into a home of your choosing, live with the people you want to live with and have disability support tailored to your preferences.

ILO funding refers to the supports in the home, not the host of the home itself, or activities outside the home.

However, LevelUp Independent Living can work with you, your support coordinator and your family members to find suitable housing and introduce you to housemates and hosts. 

We can also help you to implement supports such as:

  • personal care
  • in-home support
  • transport, and
  • support to build skills.
Individualised Living Options is a flexible package under the new Home and Living Supports category.
A man embraces a woman in a wheelchair from behind, demonstrating LevelUp support Individualised Living Options (ILO).

What are some of the Individualised Living Options?

The following describes a variety of individual living options and arrangements under the ILO heading.

  • Co-residency:  The NDIS plan participant is supported full-time or part-time in their home. 
  • Host arrangements:  The participant resides full-time in the home of a non-related host who also provides some support.
  • Living alone:  Support is provided in the home of a participant in a variety of ways.
  • Living together:  The participant lives with other people of their choice and receives support.

Individualised living option arrangements can be provided by many people including family, friends, neighbours, advocates, and paid workers.

These supports can be both formal and informal. ILO arrangements aim to balance formal and informal supports to suit your needs.

What support could your individualised living option include?

  • Support to make decisions like where you want to live and supports you need to make that happen
  • Personal care
  • Support to set up and manage your own home
  • Support to build your independence
  • Support to build and maintain connection with others
  • Support with making day to day decisions
  • Support to manage your emotions or behaviour
  • Unpaid informal supports like neighbours or carers who help you on a regular basis
  • People who you call to help you when you need it (on-call)
  • Training for the people who support you

What’s not covered by individualised living option supports?

  • Your rent or mortgage repayments
  • Your everyday costs like food, electricity, and internet bills
  • Payments for informal supports. This is because they don’t meet the NDIS funding criteria. Payments for informal supports won’t meet the NDIS funding criteria in any situation.
  • Supported independent living
  • Specialist disability accommodation
  • Home modifications
  • Support not in your home, for example to go to work, study or community activities. We can include this separately in your plan if you need it.
  • Funding to develop a behaviour support plan if you need it. We can include this separately in your plan if you need it.

How do you get and set up an Individualised Living Options support package?

An ILO support package begins with a discussion between you, the NDIS participant and your support coordinator and family to identify needs, preferences and choices. 

The discussion can form the basis of the design of your flexible package. LevelUp Independent Living can assist you in applying for the support package through the NDIS, and are able to provide supports including:

How is an ILO package implemented?

An ILO support package implementation process often happens in two stages, and the package includes both primary supports and supplementary supports. Once established, the living arrangements are closely monitored and adapted to suit you. 

Our Approach

  • We begin focusing on the idea of “home” and work closely with you, your family, and other key supports to explore, monitor, and implement a tailored living and lifestyle solution that promotes independence and a sense of community.
  • We take the time to get to know you – how you want to be supported, where you want to live, who you want to live with.
  • Implement and provide formal supports when and how you need them. 
  • Connect and coordinate your informal supports including friends, family or neighbours.
  • We offer assistance to design and implement your living arrangements.
  • We provide 24/7 access to our on-call system for when you need assistance unexpectedly.
  • We offer continual monitoring of your supports and helps to fine-tune your living arrangements to ensure they suit over time. 
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Is a Individualised Support Options package right for you?

Individualised Living Options packages are designed to support people with disability. It’s a good option for participants who:

  • Adults with disability
  • Looking for living options that are alternative to a group home setting (such as a home on their own, a home with  housemates of their choosing, a home with a host
  • Wanting to have choice and control over their living arrangements
  • Have moderate to high support needs
  • Want to move out of a Supported Independent Living (SIL) group home
  • Are over 18 years (or about to turn 18) and looking to leave home
  • Are at risk of homelessness or deciding to end a transient living arrangement
  • Are moving to a new place and planning to start a new life
  • Are presently or potentially qualified for SIL support

What Sets ILO Apart From SIL?

Individualised Living Options and Supported Independent Living are remarkably similar. The main difference lies in the NDIS funding. ILO comes from Core Funding and is designed to be flexible, allowing participants to choose and sustain their preferred way of life. 

Supported Independent Living clients are looking for both a home and support packages, ILO clients are essentially looking for supports regardless of where they live. ILO arrangements may involve family, friends, and even neighbours for support, thus bringing a shift towards a genuine home and community lifestyle. 

ILO funding and the role support coordinators play

ILO funding comes in two stages which may guide the role of the support coordinators.

Stage 1: Exploration and design (core funding)

This refers to the funding aimed at exploring and designing the best living arrangement for you. work with your family, friends, support coordinator and providers.

LevelUp Independent Living can get you started on your ILO journey. We have a person-centred approach to create a personalised living model from scratch.

Stage 2: ILO supports 

This funding stage pays for the different supports and services needed to ensure that the living model works.

LevelUp Independent Living can organise the funding, supervise the direct and indirect support arrangements, and disburse payments to support workers. Family members may also take care of the ILO services themselves.

Contact Us Today!

Are you ready to discover if and Individualised Living Options package is right for you?

(07) 5293 9020

Get in touch with our team about ILO

07 5293 9020 or